Patient Rights:

1. Equal access to medical care by efficient specialist team.
2. Confidentiality of his medical and social information.
3. Prompt and reasonable response to his queries and needs.
4. Respect his dignity and privacy.
5. Access full information about his doctor and the medical staff attending to his case.
6.  Access adequate information about his health in language he can understand.
7.  Know the duration of his treatment, medical alternatives available, the risks involved and his prognosis.
8. To refuse treatment after becoming aware of possible risks and consequences, and then sign informed consent.
9. To request for a change of physician as per hospital policy.
10. To change or transfer to another hospital as per hospital policy.
11.  Obtain information on the cost of his treatment.
12. To know hospital rules & regulations, and it is patent right to complain if necessary.

Patients and companions responsibilities:

1. Be thoughtful of other patients and visitors
2. Be respectful of  those who are caring for them
3. Provide complete information about illness and medical history
4. Listen to explanation
5. Ask question when they do not understand ,and participate in deciding about the treatment
6. Attend appointment at the scheduled time
7. Inform us if any comments in care provided to allow us to improve the quality of our services.  
8. Answer questions about current satisfactory case.
9. Follow and respect the instructions and policies for the hospital.
10. Accept the consequences and possible risks.
11. Show respect and due consideration towards the hospital possessions.
12. Responding to financial obligations toward the hospital.